Fancl

All along, I know that Fancl offers facial services. But I've never went for their services... cause of a few reasons.

Since, I've always had my own facial salon where I hold a package and I find Fancl's Facial services very location limited and also rather far.

But today, I went for it to try it out. As my previous salon has pissed me off. The countless times, after my facial, they will push more packages to me despite that I still have an existing package with them! Even when I say no, the beautician will go out on the pretext to get the form for me to sign and then another more senior person will come in and push some more! I had enough. But the last straw was they wanted me to sign more sessions after claiming that my existing package has expired! Telling me that there is no expiry date when they were telling me to sign for a package and then last month, tell me it has expired! What the F***!! So angry. Refused to have anymore to do with them!

Anyway, back to Fancl. Since I'm already using their products, I thought might as well for for their facial. Since the whole session would be using their products and their services are really very reasonable!

With the bad experience I had, I was rather apprehensive to go. But then no choice, my skin needs the attention. Made an appointment way in advance and went down today to try.

I must say, I'm very impressed!

The beautician did a scan of my skin and then proceed to tell me what areas I should take note off and then brought me to the room. The bed is big and comfortable. The blanket soft and warm! I almost fell asleep during the session!

The beautician is also very gentle, and though the removing of black heads hurt, but can feel that she is skilled and good. Also, instead of just manually washing my face, she uses an electric brush to do it. Can feel that my skin is getting a good cleanse!

The room is even equipped with a small dresser! Maybe I mountain tortoise... but my ex-salon don't have. So I'm impressed with Fancl's which is complete with make up, hair sprays, brushes and even hand cream! What actually impressed me most of all is that the beautician does not hard sell at all. ZILCH!

All she said to me was, "you can try our washing powder" in which my reply was, I'm using that already.

Maybe I'm an existing customer hence she does not need to hard sell the products. BUT!!! She does not even hard sell the facial packages because there is none at all! I wanted to sign up for package but there is none! So there is not even a need for her to hard sell anything.

I really like her service and the prices are so reasonable. Can check out the details here. I did the Continental Facial at the beautician's recommendation. She did not even like recommend the most expensive facial. She recommended based on what I need.

And, even after the massive black heads removal, my face was not even very swollen. Of course, there are some red spots, but by night, it was almost gone. I was not even bleeding. My ex-salon used to poke till I bleed leaving angry red spots!!! That's really very professional and skillful of her, agree?

After the session, a warm cup of green tea is serve. I think it's the Fancl Green Tea. Not the usual ones that's sold outside as it tasted much thicker than the normal ones.

But despite having said so many good things, there are some draw backs. =(

One of it is the location. It's in town. So after facial, got to walk around with a bare face (even with heading home immediately after the session) and then with some slight swollen portions on the face, that is something that I need to get over.

Another is the limited customer space. They can only take in a maximum of 2 customers at any one time. So that means, bookings are rather hard to make. I tried to make an appointment for Jan and it's fully booked. Ok la, rather late now to make for Jan booking. So, next appointment is in Feb.

Payment wise also rather troublesome. You take the invoice, go to the Isetan Cashier to make payment then go back to the Fancl Counter to take back the membership card.

So, all in all, there's some pros and cons. As for me, I'll go back. I'll just try to make my bookings WAY in advance! The rest of the other things I guess, I'll just have to get over it. Anyway, at night, while walking in the streets, not so clear right? Can't see my face la. Only when in the public transport, then it looks more obvious. Payment.... I can live with that la.

So, yes, I'm a happy customer. =)